Privacy Policy

SD Upholstery Privacy Policy

At SD Upholstery, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, share, and safeguard your personal information when you visit our website, use our services, or interact with us.

Please read this privacy policy carefully and contact us if you have any questions or concerns.

What information do we collect?

We collect two types of information from you: personal information and non-personal information.

Personal information is any information that can be used to identify you as an individual, such as your name, email address, phone number, mailing address, billing address, payment information, etc.

Non-personal information is any information that cannot be used to identify you as an individual, such as your IP address, browser type, device type, location, cookies, etc.

We collect personal information from you when you:

• Create an account with us
• Place an order or make a purchase
• Contact us for customer service or support
• Subscribe to our newsletter or marketing emails
• Participate in our surveys, contests, or promotions
• Provide feedback or reviews
• Link your social media account with us

We collect non-personal information from you when you:

• Visit or browse our website
• Use our services or features
• Interact with our social media pages or ads

How do we use your information?

We use your personal information to:

• Provide you with our products and services
• Process your transactions and deliver your orders
• Communicate with you about your account, orders, or inquiries
• Send you newsletters, marketing emails, or other promotional materials
• Improve our products, services, and customer experience
• Personalise our website and ads to your preferences and interests
• Conduct research and analysis to enhance our business
• Protect our rights and property and prevent fraud or abuse

We use your non-personal information to:

• Analyse how you use our website and services
• Monitor and measure the performance and effectiveness of our website and services
• Enhance the security and functionality of our website and services
• Provide you with relevant ads and offers based on your browsing behaviour

How do we share your information?

We do not sell your personal information to any third parties. We only share your personal information with:

• Our service providers who help us operate our business, such as web hosting, payment processing, shipping, email delivery, etc. These service providers are contractually obligated to protect your personal information and use it only for the purposes we specify.
• Our business partners who offer products or services that may be of interest to you. These business partners are responsible for their own privacy practices and policies. You can opt out of receiving communications from them at any time.
• Our affiliates who are part of the SBS group of companies. These affiliates may use your personal information for marketing purposes or to provide you with better products or services. You can opt out of receiving communications from them at any time.
• Law enforcement or regulatory authorities when required by law or to protect our rights and property or the safety of others.

We may share your non-personal information with:

• Third-party advertisers who display ads on our website or services. These advertisers may use cookies or other tracking technologies to collect data about your browsing behaviour and preferences. You can opt out of interest-based advertising by adjusting your browser settings or visiting [this link].
• Third-party analytics providers who help us understand how you use our website or services. These analytics providers may use cookies or other tracking technologies to collect data about your usage and activity. You can opt out of Google Analytics by installing [this browser add-on].

How do we protect your information?

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use secure servers, encryption technologies, firewalls, passwords, and other safeguards to protect your data. However, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

How long do we keep your information?

We keep your personal information for as long as necessary to fulfil the purposes for which we collected it or as required by law. We may retain some of your personal information even after you close your account or delete some of it if we need it for legal reasons or legitimate business purposes.

What are your choices and rights?

You have the following choices and rights regarding your personal information:

• You can access, update, correct, or delete some of your personal information by logging into your account or contacting us.
• You can opt out of receiving newsletters, marketing emails, or other promotional materials from us or our affiliates or business partners by following the unsubscribe link in the email or contacting us.
• You can opt out of interest-based advertising by adjusting your browser settings or visiting [this link].
• You can opt out of Google Analytics by installing [this browser add-on].
• You can request a copy of your personal information that we have collected and processed by contacting us.
• You can object to or restrict our processing of your personal information for certain purposes by contacting us.
• You can withdraw your consent to our processing of your personal information at any time by contacting us.

If you have any questions or concerns about your choices and rights, please contact us.

How do we handle children’s privacy?

Our website and services are not intended for children under the age of 13. We do not knowingly collect, use, or share any personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us.

How do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our practices, laws, or regulations. We will notify you of any material changes by posting a notice on our website or sending you an email. The date at the top of this privacy policy indicates when it was last updated. Your continued use of our website or services after we post or send a notice of changes constitutes your acceptance of those changes.

How do you contact us?

If you have any questions or comments about this privacy policy or our privacy practices, please contact us at:

SD Upholstery 123 Main Street Mississauga, ON L4W 1A1 Canada Phone: (905) 123-4567 Email: info@sdupholstery.ca