Terms & Condition

SD Upholstery Terms and Conditions

Welcome to SD Upholstery, a subsidiary company of SBS, which locally manufactures and wholesalers custom sofas, sectionals, beds and ottomans to the Canadian furniture industry. We also offer a straight to end user service with our own separate products, designs and options for the public.

These terms and conditions (“Terms”) govern your access and use of our website, products, and services (“Services”). By using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

Account Registration

To use some of our Services, you may need to create an account with us. You are responsible for providing accurate and complete information when creating your account. You are also responsible for maintaining the security and confidentiality of your account and password. You agree to notify us immediately of any unauthorised access or use of your account or password.

You may not use another person’s account without their permission. You may not create more than one account or use our Services for any fraudulent or illegal purposes. We reserve the right to suspend or terminate your account at any time if we suspect any violation of these Terms or our Privacy Policy.

Orders and Payments

When you place an order with us, you agree to pay the price and any applicable taxes and shipping fees for the products or services you purchase. You also agree to provide us with a valid payment method that we accept. We accept major credit cards, debit cards, PayPal, and other payment methods as indicated on our website.

We will charge your payment method when you place your order. We will send you a confirmation email with the details of your order and the estimated delivery date. If we are unable to process your payment or fulfil your order for any reason, we will notify you by email and cancel your order.

You can cancel your order within 24 hours of placing it by contacting us by phone at (905) 123-4567 or by email at info@sdupholstery.ca. If you cancel your order after 24 hours, we may charge you a cancellation fee of 10% of the order value.

You can also modify your order within 24 hours of placing it by contacting us by phone or email. If you modify your order after 24 hours, we may charge you an additional fee depending on the changes you request.

Shipping and Delivery

We ship our products within Canada only. We use reputable carriers such as Canada Post, FedEx, UPS, or Purolator to deliver our products. We will provide you with a tracking number and a link to track your order once it is shipped.

The shipping fees and delivery times vary depending on the destination, size, weight, and availability of the products. You can find the estimated shipping fees and delivery times on our website before placing your order.

We are not responsible for any delays, damages, losses, or errors in shipping or delivery caused by factors beyond our control, such as weather conditions, natural disasters, strikes, customs inspections, or carrier errors. We are not liable for any additional fees or charges imposed by customs or other authorities in relation to your order.

You are responsible for inspecting the products upon delivery and reporting any defects, damages, or discrepancies within 48 hours of receiving them. If you fail to do so, we may not be able to accept your return or refund request.

Returns and Refunds

We want you to be satisfied with our products and services. If you are not happy with your purchase for any reason, you can return it to us within 30 days of delivery for a full refund or exchange.

To be eligible for a return or refund, the product must be unused, undamaged